VCU Libraries Faculty Vita
Patricia (Pat) Flanagan
Associate University Librarian for Public Services (Associate Professor)
Administration,
James Branch Cabell Library, 206
Email: pflanagan@vcu.edu |
(804) 828-9136
Education
Bachelor of Arts with honors Art History. University of Delaware, 1981.
Previous Professional Experience
Director of User Services, Assistant Library Director
Worcester Polytechnic Institute, 2003-2006
Associate Head and Reference Coordinator
Dewey Library for Management and Social Sciences, MIT, 1999 - 2003
Reference Coordinator
Rotch Library of Architecture and Planning, MIT, 1993-1999
Librarian II
Art and Architecture Collection, Research Libraries Division, New York Public Library, 1989-1993
Publications
Flanagan and Lisa Horowitz and Deborah Helman . "The Viability of Live Online Reference: An Assessment." Portal: Libraries and the Academy vol. 5, no. 2 (2005).
Flanagan and Steve Gass and Lisa Horowitz. "Envisioning Reference at MIT ." Science & Technology Libraries vol. 24, no. 3 (2004).
Flanagan and Lisa Horowitz. "New Service Models: Can Melding Reference and Circulation Points Provide Better Customer Service? ." Journal of Academic Librarianship vol. 26, no. 5 (2000).
Flanagan. "Providing Direction: A Guide to Locating Architectural Materials." Art Reference Services Quarterly v. 1, no. 4 (1993).
Presentations
"Ask Us! Live: Digital Reference in the MIT Libraries". NELIG (New England Library Instruction Group of ACRL). 2001
"Digital Dominos: Staffing Issues for Digital Reference Service" with librarians from MIT and Cornell. ACRL, Denver. 2001
"Virtual OnLine Reference: The MIT Experience". IFLA, Boston. 2001