For the past week and a half I have been unable to do research in the basement of Tompkins McCaw Library due to the excessive heat. The majority of the journals needed for my research are located in the basement of Tompkins McCaw Library. I cannot stand the unbearable temperature in the basement for more then twenty minutes. Staff have informed me that I could use another floor, but I should not have to take 20 some bound journal from the basement to the first floor.

When will the temperature in the basement of Tompkins McCaw Library be at a more tolerable and safe level because right now the temperature is enough to warrant safety concerns for students and staff.
From: A hot and concerned med student

Cate Canevari, Head of Education and User Services at Tompkins-McCaw Library, replies...

Thank you for expressing your concern regarding the air conditioning in the Tompkins-McCaw Library. Just as Richmond was reaching its highest temperatures of the year, one of the air conditioning units cooling our basement failed. Rest assured that resolving this problem is our greatest desire. The problem was reported immediately to VCU Facilities, and due to ordering of parts for old equipment, has taken time. We have been informed that all parts should be installed by Thursday July 21st. It may take a day or more for the temperature to feel normal again. In the meantime, please know that we appreciate your concern and are actively working to get needed repairs done. We encourage you to report future concerns about our library building either through the Library Suggestion Blog, via email, or by stopping at our service desk as we wish to offer a comfortable environment.