There's a need for an evening reference librarian at the medical library. The evening staff seems to be lacking in reference skills.
From: Gaya

Cate Canevari, Head of Education and User Services at Tompkins-McCaw Library replies...

Thank you for submitting your comments regarding reference services offered by the Tompkins-McCaw Library for the Health Sciences (TML). We value feedback from library users and your comments are appreciated.

As you noted, reference services are not supported during all of TML's open hours. They are offered during our peak service hours, 10:00am-4:00pm Monday through Friday. During these hours, reference is available by asking at the Service Desk or by appointment. This service is supplemented by consultations via phone, email and chat.
In addition to reference services, TML offers a Library Liaison Program. Library Liaisons welcome personal consultations and are able to provide research assistance on a variety of projects.

If would like to find about more about TML's reference services or need any additional assistance with your research needs, please contact Barbara Wright, TML Reference Services Librarian.