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Wireless Connection in Cabell Library

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I love Cabell but... If you are going to offer wireless internet it's got to get better than this! Every few minutes it loses connection and I have to reconnect online. The wireless I guess could be called "patchy". I don't want to waste a library computer to get on personal stuff when people are in line and fight to get academic matters done. Please help us get some more reliable Internet!!
From: an undergraduate student

Jimmy Ghaphery, head of Library Information Systems, replies...
Thank you for your feedback. The wireless in Cabell Library is managed and was recently upgraded by Technology Services. Since the upgrade we have had very few complaints. If you are in the Cabell Library with your laptop, you might consider asking for assistance at the Technology Services Help Desk (http://www.ts.vcu.edu/helpdesk) in the basement.

We will also forward you comment to Technology Services to see if there is a pattern of reported connectivity issues of which we are not aware.