I am disgusted by the state of the first floor bathrooms. They are deplorable. First, there is no toilet paper, no paper towels, and even worse, no soap. The paper towels are spread across the floor, and there was even a beer can in there. The bathrooms reek of feces, and as unsanitary as it is, womans personal products were strewn across the floor and the containers that hold them were on the floor. The group study rooms are horrible as well. The state of the library has been going down for a while. If we are open late, we should be cleaning late. I have been to other academic libraries, and there is no comparison.
From: an undergraduate student
Pat Flanagan, Associate University Librarian for Public Services, replies....
Thank you for taking the time to send this comment. We are also dismayed that Housekeeping is not able to keep up with the level of use in the building. Our Facilities Manager has been communicating with Housekeeping to resolve the problems. I shared observations of my own with him just a few days ago. I have also shared your comments with him; your concerns will be anonymously passed along to Housekeeping so they know just how troubling this situation is to students trying to complete their semester studies. The building does see extremely heavy use - sometimes as many as 11,000 people enter the building during the course of a single day. However, that is no excuse for the dirty and messy conditions, which need to be addressed.