To Library Administration(Night time supervisor): As a current graduation student in medicine on the MCV Campus and a regular evening and weekend visitor to the the Tompkins-McCaw Library, I have a concern that the evening and weekend staff available are too busy and understaffed to assist me with my research needs. As a former student on the Academic Monroe Park Campus, I always had a hard time getting help from part-time desk workers. Are there any chances that Tompkins-McCaw will get more full-time staff in the evenings and weekends and not just part-time workers who are not trained as well to help me with me research needs. Thank you.
From: a graduate student
Shannon Jones, Head of Outreach Services at Tompkins-McCaw Library, responds...
Thanks for sharing your concerns about obtaining research assistance during the evenings and weekends at Tompkins-McCaw Library. We value your feedback and your comments are appreciated.
Tompkins-McCaw Library offers research assistance during our business service hours of 8:00 a.m. - 5:00 p.m. Monday through Friday. During these hours, reference assistance is available by asking at the Service Desk or by appointment. This service is supplemented by one-on-one consultations via phone or email. To schedule an appointment for research assistance, contact Barbara Wright at 828-0622.
In addition to research services, TML offers a Library Liaison Program. I encourage you to contact the liaison for the School of Medicine to schedule a personal consultation. For more information about the liaison program and to identify the library liaison for your school, please visit our information page, or feel free to contact me at email@example.com or 828-0626.
Thank you for your continued use of the VCU Libraries.