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September 2008 Archives

Please expand the laptop loan program to more than 2 computers. I hope the data you have been collecting in the pilot demonstrates the demand for the program. There are times in the library (Tompkins-McCaw) when there are no computers available or it is entirely too loud to be able to complete any constructive work, in these instances the loan program would be particularly effective. Unfortunately, having only 2 computers for loan doesn't effectively alleviate the problem. There have been multiple instances when both computers have been checked out. I know of many other professional students who would like to see an expansion of the program. Thank you for all you do!
From: a graduate student

Jodi Koste, Archivist, Tompkins-McCaw Library, replies....
Thanks for your comments and interest in the Student Laptop Loan Pilot. This initiative is a joint venture between Technology Services, who provided the computers, and VCU Libraries. We are still in the pilot phase and continue to collect data. Please encourage your classmates to request laptops at our Service Desk whenever they need one. We do make a record of each time we are unable to provide a computer to a requesting student. These statistics will help us secure additional laptops in the future.

In the meantime, we have recently added desktop computers to both the 2nd floor and basement levels of Tompkins-McCaw Library. Those areas are generally quieter than the first floor where we encourage students to do their group study and collaborative work.

Having someone come to the downstairs computer lab every once in a while to shut people up would be great. At this very moment, there are two people speaking loudly on the phone around me, one who's been yelling into it at points, with no concern to those around her. There are also a number of very loud conversations going on around me. I'm trying to study Calculus, and focusing is EXTREMELY difficult with all this turmoil.
From: an undergraduate student

Jim Bostick with Technology Services responds....
Technology Services, who operates the Cabell Library basement Computer Lab, will be adding signs to indicate that the basement computer lab is a soft voice area. While we have not had much success with occasional "rounds" to deter this kind of behavior, most students will be respectful of others if they are aware that this crowded lab is a soft voice area. For the long term, VCU Libraries and Technology Services are working together on a proposal to improve the student computing space in Cabell Library.