Is anything being done to keep the basement computer lab quiet? Obviously the signage and computer desktops aren't doing their job. Why was the desk taken out of the computer lab? It seemed like when there were monitors in the lab, it was at least somewhat quiet. Every time I come down here to work, there are people on their cell phones, listening to music, and talking loudly. It is absolutely ridiculous that I have to listen to music on my iPod to block out THEIR noise while I work. Just last week there was almost a fight because one student told another to please whisper or take her conversation elsewhere- how are students supposed to respond to this?! It would be great if others would realize that this is an academic institution and not a restaurant or meeting place- people are trying to get work done!!! What is the library's response to this? I know I could rent a laptop and go to the fourth floor, but the computer lab is more convenient, especially late night.
From: a graduate student
Jim Bostick, Director of User Services for VCU Technology Services replies...
It is disappointing that you are having these problems. Please know that you or any student can go to the Security Guard to request their assistance with disruptive students in this lab or anywhere in the library.
The lab in the basement of Cabell Library is managed by Technology Services. Over that last several years, with budgets contracting, but needs for technology support increasing, we made the decision that the money used to monitor the labs would be better used increasing support for classroom technology and the Help Desk. This move had the side effect of enabling us to put a small number of additional computers in this already cramped lab once the monitor's station was removed.
In the long run, we are working with the VCU Libraries on their project to create a much improved and expanded Learning Commons space on the 2nd floor. Once completed, the B8 lab will be merged with current library computers and new computers in renovated space on the 2nd floor that will provide much improved student computing spaces.