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June 2010 Archives

I would like to suggest that the libraries adopt a "netflix" type service with all books/journals available in the libraries. If we (faculty, staff) could order materials and have them delivered to our offices on campus, that would be fantastic, and I would use the libraries much more. Currently, it is difficult to walk/drive and make the time to go the libraries to get materials (dropping off is more convenient), and so I usually go elsewhere or do without. I know that many other universities have this system set up, and think it would be great to have here as well.

From: a faculty member

Shirley Thomas, Head of Resource Delivery Services replies...

VCU Libraries currently offers a Book/Media Delivery service to all users. Staff will retrieve and arrange delivery of books and other media held in the VCU Libraries collection to the patrons home or office.

* Patrons who are eligible for our enhanced services receive this service for free. For more information and to determine if you qualify for this service go to http://www.library.vcu.edu/ill/enhanced.html.
* Patrons who are not eligible for free book/media delivery service are charged a $5 fee per filled request. To request this service, you must make sure
1. your ILLiad profile indicates ' Mail to Address' in the Loan Delivery Method field and
2. you reply 'Yes' to the first question on the ILLiad request form....' Is this item available in the VCU Libraries collection?'.

VCU Libraries also has a 'free copy pilot' underway. This pilot provides free copies of articles and book chapters of materials from the VCUL collections to faculty, staff, and Health System employees. Normally, there is a $5 fee for this service.

VCU Libraries has surveyed peer institution and discussed ways to offer these services to all users without charging. Unfortunately, due to staffing and cost, we are not able to provide these services for free to all VCU Libraries users. We hope that when the budgetary climate improves, we will be able to expand these services.

We hope that the current 'book/media service' and the 'pilot free copy' service will fulfill most of your needs. Let us know if you have additional questions by contacting us at 804-828-1115 or Libjbcrds@vcu.edu.

Hi, I am a teacher at a local school and would like to use the library for research and preparation. Does VCU allow community members access to the library? Is it possible to get borrowing privileges? Is there a fee? Thank you for taking the time to reply.

From: a library patron

Dan Ream, Director of Outreach and Distance Learning, replies...

Thanks for your inquiry about community members' access to VCU Libraries. Our two library buildings are open to the public for academic research purposes, without charge, though VCU ID card bearers only are admitted to Cabell Library after 10PM during the academic year.

Borrowing privileges can be obtained by those 18 years old and over by joining the Friends of the VCU Libraries You may view specific privileges and borrowing periods for Friends of the Libraries and other borrower types.

Students and teachers at a few affiliated high schools, including Open High School,
Richmond Community High School, Maggie Walker Governor's School and Appomattox Regional Governor's School also are granted limited borrowing privileges. VCU Libraries also shares material with high school teachers and students via interlibrary loan to high school libraries. Check with your high school librarian for details.

For further information about high school teachers' or students use of VCU Libraries, please contact me at dream@vcu.edu or 804-828-6545.

I love the Reference skill section of the library, however my ability to read many of the books there is limited due to a hectic schedule. Can you please purchase another copy of Learning Outside the Lines for check out. This resourceful book is one among several others that reads like a novel and is difficult to read during time I have while on campus. I appreciate the library's efforts to improve the student experience here at VCU.

From: a library patron

Cristina Ramirez, Collection Librarian for Social and Behavioral Sciences, replies...

Thank you for the suggestion to add a copy of "Learning Outside the Lines: Two Ivy League Students with Learning Disabilities and ADHD give you the Tools for Academic Success and Educational Revolution" by Jonathan Mooney and David Cole to the stacks. The Student Skills Section in Cabell Library Reference has been a popular section for students to browse and learn news skills, techniques, and concepts. We will purchase
an additional copy for normal loan checkout. We appreciate your recommendation and are glad that you have found this and many other titles beneficial and helpful from the collection.