I am taking classes this summer. I am in the library on the 4th floor almost every day. Without fail, staff is continuously coming out of the offices and being very disrespectful of the 4th floor policy of no talking. They continue to have loud group discussions around the elevators. I have also noticed that it is also contractors. Now I want nothing more than for our library to get better and provide better facilities for students, but it is unacceptable for staff and faculty to disrupt students studying and working towards their future goals. It is very distracting and uncalled for.
From: an undergraduate student
Dennis Clark, Associate University Librarian for Public Services, replies...
Thank you for taking the time to send your comment to the Libraries' Suggestion Blog. You're right to remind library staff that we sometimes forget the study space guidelines that govern the use of the fourth floor at Cabell Library. Please know that I will share your comments with the staff who work here. If you encounter this problem in the future, please alert library staff at the nearest service desk for assistance. If you do not receive excellent service, don't hesitate to contact me directly.
We understand that quiet study space is at a premium, and your library experience is important to us. I appreciate your blog post and hope you will continue to send your comments and suggestions.