Is it just me or are the computers at TML incredibly buggy and slow? I'm
not sure if this is a software issue related to the new Windows or an
update issue or what. I am having constant difficulty with both IE and
Firefox running incredibly slowly, frequently freezing up, not accessing
certain sites correctly, etc. I just restarted the computer I was using,
and it said it was installing 7 updates. Then I continued to have the
same problems as before. I have noticed this on several different
machines. Any information on whether this is a Windows issue, a network
issue, a hardware issue, or what?

From: a staff member

Jimmy Ghaphery, Head of Library Information Systems, replies...

Thank you for the suggestion. We strive to provide technology that makes a positive difference for our users and thus regret the problems you experienced. We have taken a closer look at our current public computers and have not been able to duplicate these problems. The one point in your message about pending Windows updates is especially interesting, and we will investigate how we might better schedule these. In the future please report problems to a service desk and note the applications you were accessing so we can do more troubleshooting.