January 2013 Archives

1)    Welcome

2)    Announcements

A) Renovations

1)    TML has many renovations happing in the building this winter.  We have had the stacks carrels painted and desk tops replaced.  The restroom stalls on the basement and 2^nd floor have been replaced.  The bathroom sinks counter on the first floor has been replaced.  And last but not least, the entry stairs are being replaced.  We apologize for the noise as these renovations continue.

3)    Follow-up from Previous Meetings

A)   Attendance

1)    I will be sending out Google Calendar invites for the meetings in addition to the agenda.  As a person who lives by her Google Calendar, I hope it will help with organizing your schedules and to know when the meetings are.

4)    Programming

A)   Potential programming ideas from the last meeting have been paired with potential VCU partners to produce the programming.  We hope to have some of this programming arranged for the late spring and new school year.

5)    Guest - Ronke Lawal - LibQual+ Survey Question feedback

A)   We posted a group of questions which will be asked on the new LibQual+ Survey the library will be implementing in the spring of 2013.  Many gave feedback regarding electronic access to materials was good but felt it was a bit confusing finding journals in print in the library.  We will explore potential options to make it clearer in the VCU Libraries Search results on how to get print journals.  The Interlibrary Loan time frame was also brought up for discussion.   It is hard for us to gauge when a request is submitted to when it is going to be fill because we are dependent upon other libraries to fill those requests.  These records are monitored to see if there is a need to purchase a frequently requested item to add to the VCU Libraries collection.

B)   If you receive this survey in the spring, please take it.  The library does not survey often so when we do, it is important to capture as much information as possible.  There will be a chance to win an iPad or a Barnes and Noble Gift Card.  Every survey taken will donate $1 to the Central Virginia Food Bank.

6)    Next Meeting: February 21^st, 2103 @ Noon in the 1^st Floor Conference Room

Sorry for the late notice but we have had an addition to our agenda this Thursday.  Ronke Lawal, who will be implementing LibQual+ this Spring 2013, is soliciting feedback on how you go about answering the questions on the survey.  She has given three sample questions for us to examine.

Think about your baseline expectations for the services presented and come prepared to discuss how you would answer these questions.  Please take a look at the sample prompt and questions below:

Please rate the following statements (1 is lowest, 9 is highest) by indicating:

Minimum: For each question, indicate the number that represents the minimum level of service that you would find acceptable

Desired: the number that represents the level of service that you personally want

Perceived - the number that represents the level of service that you believe our library currently provides

When it comes to:

IC-1- Making electronic resources accessible from my home or office

My minimum service level is: 1 2 3 4 5 6 7 8 9

My Desired service level is: 1 2 3 4 5 6 7 8 9

Perceived service performance is: 1 2 3 4 5 6 7 8 9

When it comes to:

IC-2 - A library Website enabling me to locate information on my own

My minimum service level is: 1 2 3 4 5 6 7 8 9

My Desired service level is: 1 2 3 4 5 6 7 8 9

Perceived service performance is: 1 2 3 4 5 6 7 8 9

When it comes to:

IC-8 - Print and/or electronic journal collections I require for my work

My minimum service level is: 1 2 3 4 5 6 7 8 9

My Desired service level is: 1 2 3 4 5 6 7 8 9

Perceived service performance is: 1 2 3 4 5 6 7 8 9

We greatly appreciate your feedback and look forward to seeing you on Thursday.

1)    Welcome

2)    Announcements

a)    Renovations

3)    Follow-up from Previous Meetings

a)    Attendance

4)    Programming

5) Guest - Ronke Lawal - LibQual+ Survey Question feedback

6)    Open Discussion

1)   Welcome

2)   Follow-Up from previous meeting

a)    Attendance

i)     It has been difficult to accommodate the absences from previous TMLGAC meetings with up to 5 students missing a meeting.  Different meeting times during the day, or giving optional times to meet has been proposed.  Emily will be more consistent with updating the Facebook page more with meeting dates and will be more flexible with the meeting times regarding mid-terms and finals for the March and April meetings. 

3)   Programming - Guest - Shannon D. Jones, Associate Director, Research & Education

a)    Types of Programming

i)     Many types of programming were suggested to promote goals of lifelong learning.  These ranged from online, asynchronous tutorials for CE credit to workshops on financial aid.  Many of the programs have to potential for the library to partner with another VCU entities including the Writing Center, CCTR, etc.  The library will be investigating many of these mentioned programs to see if many of them could be offered through the library.

b)   Marketing of Programming

i)     It is essential for the library to know where to advertise our programming.  We will continue to advertise on Facebook and through the VCU Calendar.  Thank you for sharing contacts you receive emails from in your school.  This will help us advertise our programs directly to the schools.

4)   Open Discussion

a)    Coursera and CITI training was discussed as model for online courses.