Cancel Requests

You may cancel any outstanding request (unfilled) before it reaches the "Request Sent" status by following these procedures. 

1. Log into your ILLiad record.  The Main Menu of ILLiad will display with a list of all outstanding (unfilled) requests.
2. Select the request you wish to cancel by clicking on the number in the "Transaction" column.
3. Select "Cancel Request" on the next screen that displays.

Contact Resource Delivery Services at the James Branch Cabell Library or the Tompkins-McCaw Library when you are not able to cancel your request.

You will be sent an availability notice via email when an item you requested has been shipped to you, delivered to the Web for electronic access, or placed at one of the libraries' service desk for pick-up.  If you no longer need the item, please reply to the email notifying us that you no longer need the item.  In some cases, we may be able to retrieve and return the item back to the lender.