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Interlibrary Loan: Lending Information for Other Libraries

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James Branch Cabell Library: Resource Delivery Services, 901 Park Avenue, Box 842033, Richmond, VA 23284

Tompkins-McCaw Library for the Health Sciences: Resource Delivery Services, 509 N. 12th Street, Box 980582, Richmond, VA 23298

Lending requests will be accepted directly from libraries.
All VCU Libraries materials that normally circulate will be loaned to other libraries. In addition, some microforms that are not periodicals, newspapers, or patents will be loaned.
The loan period for most material is eight weeks with the exception of multimedia (films, videos, cassettes, CDs, or DVDs). The loan period for multimedia and the James Branch Cabell Library Film Video Collection is generally 3 weeks, but may vary due to high use and purchase restrictions.
Renewals are allowed by special requests.
Requests must be submitted via OCLC, DOCLINE, ILLiad, email or ALA forms.
International libraries:
- Books may be loaned to foreign libraries that are part of the International Federation of Library Association (IFLA) by special arrangement.
- Photocopies will be sent to all libraries outside of the United States.

Copies and Returnables
Institutions	Base Charge per Filled Request	Additional Fees Per Filled Request
ASERL (including RapidILL Pod), Kudzu, RALC, VIVA	$0	Damage: $10 minimum Replacement: $110 minimum
Corporate/Commercial Libraries (No reciprocal agreements)	$35*	Invoice Processing Fee: $5 per invoice if non-EFTS or non-IFM participant Rush: $10** Fax: $10 Damage: $10 minimum Replacement: $110 minimum
DOCLINE Libraries (No reciprocal agreements)	$11	Invoice Processing Fee: $5 per invoice if non- EFTS participant Rush: $10** Fax: $10 Damage: $10 minimum Replacement: $110 minimum
Metro-Richmond Non-Profit Agencies	$11*	Rush: $10** Fax: $10 Damage: $10 minimum Replacement: $110 minimum
All Other Non-Reciprocal Libraries (No reciprocal agreements)	$15*	Invoice Processing Fee: $5 per invoice if non-EFTS non-IFM participant Rush: $10** Fax: $10 Damage: $10 minimum Replacement: $110 minimum
Refunds for replacement fees may not be issued if the item is returned 3 months after invoicing. There is also a $25 non-refundable processing fee for lost items. VCU Libaries reserves the right to double the charge for copies over 50 pages. Rush: Item is shipped within 24 business hours. The rush fee will be waived for clinical emergencies. +Nonreciprocal ASERL Libraries are charged the same as out-of state or Virginia non-reciprocal libraries.

ASERL library requests will be processed within four days of receipt per ASERL Reciprocal Agreement.
Kudzu library requests will be processed within 24 hours of receipt per the Kudzu Expedited Service Agreement.
RALC Libraries requests will be processed within a timely manner according to the RALC Institutional Loan Agreement.
VIVA library requests will be processed within 48 hours of receipt per the VIVA Interlibrary Loan Guideline.
Requests received from unaffiliated institutions will be processed as quickly as possible, generally within 48 business hours.
Priority is given to patient care, rush and requests from affiliated institutions.
RapidILL Library requests will be processed within 24 hours of receipt.
VCU Libraries uses express delivery services (Odyssey, email, UPS, RALC shuttle and USPS) when possible.

Corporate/Commercial (for profit) Libraries: Libraries that are part of corporate entities. This includes corporate libraries, law libraries, etc.
Metro-Richmond Non-Profit Agencies: Included are public libraries, public schools, state and federal agencies, museums, non-profit hospitals, historical societies, and churches located within Metro-Richmond. VCU Libraries reserves the right to designate libraries and agencies to be added to this group.
Non-reciprocal: This includes libraries that are not members of RALC, VIVA, Kudzu, ASERL or the Metro-Richmond agencies.
Reciprocal: This includes libraries that have formal agreements to share resources free of charge. Included are RALC (Richmond Area Library Consortia), VIVA (The Virtual Library of Virginia), ASERL (Association of Southeastern Research Libraries) and Kudzu (a subgroup of ASERL). VCU Libraries reserves the right to designate libraries and agencies to be added to this group.
Returnables: Materials that are loaned to the borrowing institutions and must be returned to the lending institutions within a specified number of days. These materials generally include books, videos, microforms, CDs, DVDs, and slides.