VCU Libraries 2011 LibQUAL+® Survey

About the 2011 LibQUAL+® Survey

• What is the LibQUAL+® survey?
• What does the survey measure?
• How will this survey benefit the VCU community?
• How and when is the VCU Libraries survey being conducted?
• Are responses confidential?
• What survey instrument is being used?
• Do all libraries use the same questions?
• What other libraries are participating in LibQUAL+® ?
• How can I get more information about LibQUAL+®?

Completing the LibQUAL+® Survey

• How long will the survey take?
• Can I skip questions that don't apply to me?
• Will there be any special incentives for participating?
• What Web browsers are supported for the survey?
• Is the survey exclusively web-based, or can I complete a paper version?
• Is the survey compatible with text-to-speech web browsers?
• Why isn't the survey on a Virginia Commonwealth University web address?
• If I deleted the email can I still take the survey?
• What if I cannot open the URL from my email?
• Why does the survey seem to repeat the same question(s)?
• Why are reminders sent to respondents who have completed the survey?
• What discipline category should I choose for my major or area of research?

Results

• What will be done with the survey results?
• What information is shared with other institutions?
• What do the survey results look like?
• Where and when will results be posted?

How can I get more information about LibQUAL+® ?

See www.libqual.org for more information.

VCU Libraries participated in LibQUAL+® in 2004, 2006, and 2008. See VCU Libraries 2008 LibQUAL+® Survey Results.

If you have questions or comments, please contact Ibironke Lawal, Collection Librarian for Engineering and Science, or at 804 828-1112.