Frequently asked questions
When will library buildings reopen, and what will the hours be?
Tompkins-McCaw Library for the Health Sciences is open as of Monday, July 27. Tompkins-McCaw Library hours »
Cabell Library is open as of Monday, August 3. Cabell Library hours »
Building and services hours may be subject to change as the semester progresses. Library buildings reserve the right to limit building access to VCU card holders.
*VCUCard holders only: Access to library buildings is currently limited to VCU faculty, staff, and actively enrolled students; users may be asked to show their VCUCard or other approved university identification. Researchers from VCU or other institutions who need access to Special Collections and Archives should schedule an appointment by contacting them at firstname.lastname@example.org. Members of Friends of VCU Libraries and registered alumni library patrons can use the front door pickup service to request items from our collections, or contact Antonia Vassar at email@example.com for other needs.
Can I borrow books, media, or creative equipment from the libraries without entering the buildings?
You can request books, DVDs, scores, CDs, etc. from our physical collections through our expanded delivery service and new Front Door Pickup service.
Multimedia and creative equipment are available to checkout from inside the building.
What can I expect when I visit the libraries?
For information on the measures VCU Libraries has taken to ensure your personal safety and community health, please see our Study Safer page.
When will Starbucks be open?
Tentatively, Starbucks plans to reopen on August 10.
When will the IT Support Center reopen?
The IT Support Center plans to reopen with limited hours on August 10. For more information visit https://go.vcu.edu/itsc, which will be updated as more information becomes available.
We know these are extraordinary times, and we care about how changes in our operations are affecting you. If you’re not able to get your schoolwork or research done because of COVID-19-related changes VCU Libraries has made, please contact firstname.lastname@example.org so we can look for a solution together.