Frequently asked questions
Are VCU Libraries buildings open?
Cabell Library and the Health Sciences Library are both open with limited hours.
Building and services hours may be subject to change. Library buildings reserve the right to limit building access to VCU card holders.
Who can visit VCU Libraries buildings and use VCU Libraries' services?
VCUCard holders only: Access to library buildings is currently limited to VCU faculty, staff, and actively enrolled students; users may be asked to show their VCUCard or other approved university identification. Retired/emeritus VCU faculty are welcome to visit our libraries and should be prepared to show their VCUCard and answer daily health questions at the entrance. Researchers from VCU or other institutions who need access to Special Collections and Archives should schedule an appointment by contacting them at email@example.com. Members of Friends of VCU Libraries and registered alumni library patrons can use the front door pickup service to request items from our collections, or contact Antonia Vassar at firstname.lastname@example.org for other needs.
Can I borrow books, media, or creative equipment from the libraries without entering the buildings?
You can request books, DVDs, scores, CDs, etc. from our physical collections through our expanded delivery service and new Front Door Pickup service.
Multimedia and creative equipment are available to checkout from inside the building.
What can I expect when I visit the libraries?
Following university guidelines, expect stricter enforcement of VCU’s expectation to wear a face covering over the nose and mouth at all times in library buildings. Users who do not comply will be asked to present their VCU ID and will receive a written warning and reminder of the university’s rules about face coverings. VCU Libraries will maintain a record of users’ names who receive this warning. Users who refuse to provide the requested VCU ID will be required to immediately leave the building. Continued noncompliance may result in the suspension of access to library buildings and disciplinary action in accordance with university policy.
For information on the measures VCU Libraries has taken to ensure your personal safety and community health, please see our Study Safer page.
Is Starbucks open?
For the most up-to-date information about Cabell Library Starbucks hours, visit https://vcu.campusdish.com/LocationsAndMenus/StarbucksCoffeeCabellLibrary
Is the IT Support Center open?
The IT Support Center is open with limited hours as of August 10. For the most up-to-date information, visit https://go.vcu.edu/itsc.
We know these are extraordinary times, and we care about how changes in our operations are affecting you. If you’re not able to get your schoolwork or research done because of COVID-19-related changes VCU Libraries has made, please contact email@example.com so we can look for a solution together.